Any calendar or contacts associated with that account will be stored only on your local computer. Note: You may only need some of the settings on this list. Find out from your email provider what you will need to access your email on your mobile device.
If you're using an email provider such as Gmail, Yahoo, etc. Contact them for help in setting up your email account. See Troubleshoot email setup on mobile Outlook mobile apps or check the server status of Outlook.
If you have a work or school account that uses Microsoft for business or Exchange-based accounts, talk to your Microsoft admin or technical support. Table of contents. Android mobile setup.
Other mobile devices. Troubleshooting on Mobile. Need more help? Join the discussion. Was this information helpful? Yes No. Have questions or concerns about satisfying the MFA requirement by February 1, ? We use three kinds of cookies on our websites: required, functional, and advertising.
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To see what permissions you need, see the "Email address policies" entry in the Email address and address book permissions topic. If you added an accepted domain in the previous step and you want that domain to be added to every recipient in the organization, you need to update the default email address policy. For instructions, see Modify email address policies and Apply email address policies to recipients. We recommend that you configure a user principal name UPN that matches the primary email address of each user.
Before clients can connect to your new server from the internet, you need to configure the external domains or URLs on the virtual directories in the Client Access frontend services on the Mailbox server and then in your public DNS records. The steps below configure the same external domain on the external URL of each virtual directory. If you want to configure different external domains on one or more virtual directory external URLs, you need to configure the external URLs manually.
For more information, see Default settings for Exchange virtual directories. In the Exchange server properties window that opens, select the Outlook Anywhere tab, configure the following settings:. Specify the external host name Specify the internal host name In the Configure external access domain window opens, configure the following settings:. In the Select a server dialog that opens, select the Mailbox server you want to configure and then click Add. After you've added all of the Mailbox servers that you want to configure, click OK.
Enter the domain name you will use with your external Mailbox servers : Enter the external domain that you want to apply for example, mail. When you're finished, click Save. Many organizations use owa. The owa Default web site window opens.
After you've configured the external URL in the Client Access services virtual directories on the Mailbox server, you need to configure your public DNS records for Autodiscover, Outlook on the web, and mail flow. The recommended DNS records that you should create to enable mail flow and external client connectivity are described in the following table:. To verify that you've successfully configured the external URLs in the Client Access services virtual directories on the Mailbox server, do the following steps:.
Select a virtual directory and then, in the virtual directory details pane, verify that the External URL field is populated with the correct FQDN and service as shown in the following table:. In nslookup , look up the record of each FQDN you created.
Verify that the value that's returned for each FQDN is correct. Before clients can connect to your new server from your internal network, you need to configure the internal domains or URLs on the virtual directories in the Client Access frontend services on the Mailbox server and then in your internal DNS records. The procedure below lets you choose whether you want users to use the same URL on your intranet and on the internet to access your Exchange server or whether they should use a different URL.
What you choose depends on the addressing scheme you have in place already or that you want to implement. If you're implementing a new addressing scheme, we recommend that you use the same URL for both internal and external URLs.
Using the same URL makes it easier for users to access your Exchange server because they only have to remember one address. Regardless of your decision, you need to configure a private DNS zone for the address space you choose.
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